Terms and Conditions

“Studio Penalty Shootout” Promotion — Delta Records S.A.S.

Document validity: applies to the promotion active through the interactive game “Studio Penalty Shootout,” available on Delta Records’ digital channels.

General Terms

1.1. The “Studio Penalty Shootout” promotion (hereinafter, the “Promotion”) is organized by Delta Records S.A.S.

1.2. Participation in the Promotion implies full and unconditional acceptance of these Terms and Conditions (hereinafter, the “T&C”). Lack of knowledge of these terms does not exempt participants from compliance.

1.3. Delta Records reserves the right to modify, extend, or suspend the Promotion when operational, commercial, or force majeure circumstances require it. Any modification will be communicated through Delta Records’ official channels and will not affect coupons already validly issued prior to the change.

Promotion Validity

2.1. The Promotion will be available until July 19, 2026. After this date, the game and/or coupon redemption will be automatically disabled. Delta Records may terminate the Promotion before the indicated date by informing through its official channels.

Registration, Mechanics, and Participation Limits

3.1. To access the game, participants must register in advance by providing their first name, last name, email address, and contact phone number. Registration with accurate and complete information is mandatory for participation and for any potential coupon redemption.

3.2. The participant declares that they are of legal age and have the legal capacity to contract Delta Records’ services, or that they are acting on behalf of a legal entity with such capacity.

3.3. Participants may attempt the penalty shootout multiple times during the Promotion period.

3.4. In each of the five (5) penalty shots, a visible target appears inside the goal; the participant scores if they tap the target before it disappears. The size of the target and the available reaction time progressively decrease with each shot, with the fifth being the most challenging.

3.5. Each goal scored during a round grants a 5% discount, up to a maximum cumulative discount of 25% on the value of the contracted service.

3.6. Regardless of the number of attempts, only one (1) discount coupon will be issued and redeemable per client, corresponding to the best result (highest number of goals) achieved across all attempts. A “client” is defined as the natural or legal person identified through the registration data (name, email, and/or phone number), regardless of the number of devices, sessions, or attempts used. Delta Records reserves the right to verify this condition and to cancel duplicate coupons, those obtained with false or inconsistent registration data, or those in breach of this clause.

Coupon Redemption

4.1. To redeem the discount, the participant must: a) Keep a screenshot of the final game screen showing the discount percentage obtained and the validation code. b) Present this screenshot to Delta Records’ commercial team through official contact channels (WhatsApp or other enabled channels) before formalizing the service.

4.2. The coupon will only be valid if the service is paid 100% upfront, with the discount applied, prior to the start of production and/or service formalization. Partial payments, installments, financing, pay-on-delivery, or any other split payment methods are not accepted for applying the discount. Failure to comply with this condition results in automatic loss of the benefit.

4.3. The coupon is non-transferable, non-refundable, and cannot be exchanged for cash or for products or services other than those offered by Delta Records.

4.4. The validation code is for internal control purposes. Delta Records may request additional information to confirm the authenticity of the screenshot and the recorded attempt.

Applicable Services

5.1. The discount applies only to services currently offered in Delta Records’ portfolio at the time of redemption (music production, stereo or Dolby Atmos mixing and mastering, audiovisual production, 3D modeling and rendering, photography, graphic design, and web design), according to the rates, scope, and commercial conditions in effect at that time.

5.2. It does not apply to: services, packages, or projects already contracted, invoiced, or in progress before coupon redemption; third-party services, licenses, or production costs not directly corresponding to Delta Records’ service fees; or services that already have a discount, preferential rate, scholarship, or special commercial condition granted through any other means.

5.3. The discount cannot be combined with other promotions, coupons, volume discounts, partnerships, or ongoing commercial conditions. In case of overlap with another applicable benefit, the client will be offered the most favorable option available, unless the client expressly chooses a different commercial alternative offered by Delta Records.

5.4. The discount value does not include applicable taxes (VAT or others), which will be calculated according to current regulations on the total value of the service.

Nature of the Promotion, Exclusions, and Rights Reservation

6.1. Delta Records reserves the right to reject, cancel, or void any coupon when there is evidence of technical manipulation of the game, use of multiple identities, bad faith, fraud, or breach of these T&C.

6.2. The Promotion is a game of skill, accuracy, and reaction: in each shot, a visible target appears inside the goal with a defined size and reaction time known in advance by the participant. The outcome of each shot (goal or save) depends exclusively on whether the participant taps the target within the available time, without the use of random number generators or any other element of chance in determining the result. Therefore, the Promotion does not constitute a game of chance under Article 5 of Law 643 of 2001 or Article 2.7.4.2 of Decree 1068 of 2015. The benefit granted (a commercial discount on Delta Records’ own services) corresponds to a promotional or commercial offer.

6.3. Delta Records shall not be responsible for technical, connectivity, hardware, or software failures of the participant’s device that prevent the proper display, execution, or recording of the game result.

Personal Data

7.1. To participate in the Promotion, the participant must provide the following personal data: first name, last name, email address, and phone number. This data is collected during registration prior to starting the game.

7.2. The processing of personal data provided (registration and, if applicable, additional data collected via WhatsApp or other channels during coupon redemption) will be governed by Delta Records S.A.S.’s Personal Data Processing Policy, in accordance with Law 1581 of 2012, Decree 1377 of 2013, and related regulations. By registering, the data subject authorizes such processing for the following purposes: (i) validating participation and preventing duplicate coupons per client; (ii) contacting the participant for the management, verification, and redemption of the discount coupon; and (iii) direct marketing and informational purposes of Delta Records, unless the data subject expressly objects.

7.3. The data subject may access, update, rectify, and delete their personal data, as well as revoke the granted authorization, at any time through Delta Records S.A.S.’s official contact channels, without prejudice to data that must be retained by legal obligation or for the management of already redeemed coupons.

Applicable Law and Jurisdiction

8.1. These T&C are governed by the laws of the Republic of Colombia. Any situation not expressly covered in this document will be resolved by Delta Records S.A.S. in accordance with good faith, applicable regulations, and the commercial conditions applicable to its services.

Delta Records S.A.S. — Bogotá, Colombia. Internal and commercial use document, subject to updates without prior notice.